Custom Embroidery:
Any blank goods purchased may be returned for store credit only for a period of 14 days from purchase. Goods are subject to a 20% restocking fee. Return shipping fees are the responsibility of the customer. Please call for a Returned Goods Authorization Number.
Sorry! No refunds or exchanges on embellished goods, however, manufacturer defects in any item supplied will be happily replaced.
Care Instructions for Your Embroidery:
All items are embroidered with a high quality rayon or polyester thread, depending on the intended use by the customer.
Dry Cleaning:
Exercise care, especially on dark items. Do not use pre-spotting agents on embroidered area.
Machine Washing:
Wash items using mild detergent, in cold to lukewarm water on delicate cycle. Remove promptly. Never leave embroidered items soaking or lying in a wet pile. If bleaching is required, use only NON-CHLORINE bleach. Do not wring or twist. If color residue appears in water, rinse first in lukewarm water then cold water several times until rinse water is clear. Hang to dry or dry on low-heat setting.
Ironing:
Use low temperature setting. Cover with towel and iron lightly on reverse side. Steam is not recommended.
